Privacy Policy

Last updated: January 3, 2026

At Azality (d/b/a Groom), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully.

Information We Collect

We collect information that you provide directly to us, including:

  • Business information (shop name, address, contact details)
  • Account credentials (email, password)
  • Customer data you enter into the system
  • Appointment and scheduling information
  • Payment and billing information
  • Communications with our support team

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Limited access to personal information
  • Secure data centers and infrastructure

SMS and Communication Consent

By using our SMS features, you consent to send appointment reminders and marketing messages to your customers on your behalf. Your customers can opt out at any time by replying STOP. Message and data rates may apply.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you cancel your account, we will retain your data for 30 days before permanent deletion, allowing you to reactivate if needed.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt out of marketing communications

Third-Party Services

We may use third-party service providers to help us operate our business and provide services to you. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@azality.com

Address: Azality, Inc., [Address]