Privacy Policy.

Information we collect.

We collect information that you provide directly to us, including:

• Business information. Shop name, address and contact details.
• Account credentials. Email and password.
• Customer data you enter into the system.
• Appointment and scheduling information.
• Payment and billing information.
• Communications with our support team.

How we use your information.

We use the information we collect to:

• Provide, maintain and improve our services.
• Process transactions and send related information.
• Send technical notices and support messages.
• Respond to your comments and questions.
• Detect, prevent and address technical issues.
• Comply with legal obligations.

Data security.

We implement appropriate technical and organisational measures to protect your data, including:

• Encryption of data in transit and at rest.
• Regular security assessments and updates.
• Limited access to personal information.
• Secure data centres and infrastructure.

SMS and communication consent.

By using our SMS features, you consent to send appointment reminders and marketing messages to your customers on your behalf. Your customers can opt out at any time by replying STOP. Message and data rates may apply.

Data retention.

We retain your information for as long as your account is active or as needed to provide you services. If you cancel your account, we will retain your data for 30 days before permanent deletion, allowing you to reactivate if needed.

Your rights.

You have the right to:

• Access your personal information.
• Correct inaccurate data.
• Request deletion of your data.
• Export your data.
• Opt out of marketing communications.

Third-party services.

We may use third-party service providers to help us operate our business and provide services to you. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Changes to this policy.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

Contact us.

If you have questions about this Privacy Policy, please get in touch.