Terms of Service

Acceptance of Terms

By creating an account or using Groom, you agree to these Terms of Service, our Privacy Policy, and any additional terms that apply to specific features or services. If you do not agree to these terms, you may not use our platform.

Account Registration

To use Groom, you must:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Be at least 18 years old or have parental consent
• Be authorized to enter into this agreement
• Notify us immediately of any unauthorized access

Permitted Use

You may use Groom only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or viruses
• Attempt to gain unauthorized access to our systems
• Use the platform to send spam or unsolicited messages
• Resell or redistribute our services without permission

Subscription and Payment

Groom is offered on a subscription basis. By subscribing, you authorize us to charge your payment method for the applicable fees. Subscriptions automatically renew unless cancelled before the renewal date. All fees are non-refundable except as required by law.

SMS Services

Groom allows you to send SMS messages to your customers. You are responsible for obtaining proper consent from your customers before sending messages. You must comply with all applicable laws, including TCPA and CAN-SPAM regulations. Groom is not liable for your misuse of SMS features.

Data Ownership

You retain all rights to the customer data and business information you input into Groom. By using our platform, you grant us a limited license to use this data solely to provide and improve our services. We will not sell your data to third parties.

Service Availability

We strive to maintain high availability of our platform, but we do not guarantee uninterrupted access. We may perform maintenance, updates, or experience outages. We are not liable for any losses resulting from service interruptions.

Limitation of Liability

To the maximum extent permitted by law, Azality shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of Groom. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

Termination

You may cancel your account at any time through your account settings. We may suspend or terminate your access if you violate these Terms. Upon termination, you will retain access to your data for 30 days before permanent deletion.

Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the platform. Your continued use of Groom after changes take effect constitutes acceptance of the new Terms.

Governing Law

These Terms are governed by the laws of [State/Country], without regard to conflict of law principles. Any disputes shall be resolved in the courts located in [Jurisdiction].

Contact Us

If you have questions about these Terms of Service, please contact us at: